Frequently Asked Questions
Your guide to shopping the best in tennis gear and apparel.
How can I track my Tennis-Point order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy for tennis rackets?
We offer a 30-day return policy for most items. Please note that tennis rackets must be returned in their original, unused condition with the plastic wrap on the handle intact. Rackets that have been custom-strung by us are generally not eligible for return.
Do you offer professional racket stringing services?
Yes, we provide professional stringing services. You can select your preferred string and tension while purchasing a racket, and our experts will prepare it for you before shipping.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In certain regions, local payment options such as Klarna may also be available.
How do I choose the right tennis shoe size?
We recommend checking our size guide located on each product page. Tennis shoes often require a slightly different fit than casual shoes to ensure stability during lateral movements.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for a match sooner.